INFORMATION ON SECURITY AND PRIVACY POLICY

In accordance with the provisions of Regulation (EU) 2016/679 of the Parliament Council and Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of these data, Premiumcover S.L (hereinafter, the data controller), will informs that it will manage through this website and other means the various data processing.


PRIVACY POLICY

In compliance with the provisions of Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Law 34/2002, of July 11, on Services of the Information Society and Commerce Electronic (LSSICE or LSSI), the user is informed that:




RESPONSIBLE FOR DATA PROCESSING

In accordance with the provisions of art. 26 RGPD the entity responsible for the processing of your data, will be:

Social denomination: Arena Experience
Registered office: Ronda de Sant Pere, 19 -21, 08010 Barcelona, España
Comercial name: Arena Experience
Email: [email protected]
Comercial register of: Barcelona



PURPOSE OF THE TREATMENT

The data provided is processed in order to facilitate the contracting of services offered by the person responsible for the treatment and the management of the queries that may be sent to us.

In the event that a commercial relationship is established, your data will be processed to manage the contractual relationship, the provision of contracted services and carry out the accounting, tax and administrative management with our clients.

For legitimate interests, statistics on the use of the website or the contracted services in order to make improvements, detect deficiencies and incidents, marketing actions and new services. In some cases, it could be possible to elaborate a business profile of customers, but automated decisions will not be made based on said profile.

Informative and promotional actions of products and of the services provided. Therefore, the user expressly agrees to receive advertising by post, email and even by mobile services, provided there is given her consent and being able to revoke it at any time by means of communication addressed to the person responsible for the treatment.

The user is also informed that the website uses its own cookies and that of third parties to perform analysis of uses and measurement of said website in order to improve the service.

The processing of your data for purposes other than those detailed in this previous section will require your consent.


LEGITIMATION OF THE TREATMENT

The legal basis for the processing of your data is your consent in the event of that you have provided your data to request information about products or services, filling in the form created for this purpose. If you are a client, the legal basis for the treatment of your data is the execution of the contract signed for the provision of services provided.

The treatment of your data for the purposes established in the previous section is based on the consent that is requested and may be revoked at any time moment, without in any case the withdrawal of this consent conditioning the execution of the contract for the provision of services signed.


DATA COMMUNICATIONS

No communication of data to third parties is foreseen, except those that are required by legal obligation. Said communications will be made, in any case, complying with all the legally foreseen guarantees.

In the event of contemplating the possibility of transferring your data by other circumstances, your explicit consent would be requested.

However, the provision of some of the services may require the storage in the facilities of third parties and access by them or by third parties to your data. The person responsible for the treatment undertakes to comply with the provisions of the applicable current legislation. For these purposes, you are informed that custom treatment contracts with third parties such as management services fiscal and labor, storage both on physical servers and in the cloud and services with third companies. Said treatment orders, if they require international data transfers will always be made to countries of the Union European.


USER RIGHTS

The user can exercise the rights conferred by current regulations: right to access, rectification, deletion and opposition, limitation of treatment, portability of data and not to be the subject of automated individualized decisions.

You also have the right to withdraw your consent at any time; without in no case the withdrawal of this consent conditions the execution of the contract of provision of services that you may have subscribed.

You can exercise the rights provided by the aforementioned regulations for update them or for any other exercise of right through email: [email protected] , with the reference "personal data" and copy of the ID or other identification document.


ORIGIN OF THE DATA

The personal data object of treatment that regulates this privacy policy, have been provided by the same user by filling in the corresponding inquiry forms or the contracting of the services offered. In any case, the data managed will be the minimum necessary for the correct realization of the purposes set forth in this policy.

Information may also be collected from social networks in which you have presence and it will be used only for the purposes included in this policy of Privacy. However, it should be noted that the presence of the user in these networks Social networks will be regulated by the privacy policies of each of the social networks you use. The user is recommended to review the privacy policies of each one of social networks where you have or may have presence:

The categories of data required for the data processing indicated in this policy are as follows: Specially protected data is not processed.


EXPECTED DATA COMMUNICATIONS

Google LLC 1600 Amphitheater Parkway Mountain View, CA 94043 United States


DURATION OF TREATMENT

Your data will be managed as long as necessary to fulfill the purposes of this privacy policy and / or the provision of services. Your data to comply with the requirements of applicable law, prevent illegal actions, resolve disputes, solve problems, perform our contract and other actions allowed by law. Once the processing of your data is not necessary, these will be removed or blocked in accordance with the internal security policy and deadlines for legal prescription in accordance with current regulations.


SECURITY MEASURES

In accordance with the provisions of current regulations and good practices of security, technical and organizational measures have been established against the destruction accidental or illegal, accidental loss or alteration, unauthorized disclosure or access, and other illegal ways or procedures.

However, the security of information transmitted over the Internet cannot be be fully guaranteed. Therefore, the person responsible for the treatment cannot be held responsible for any interruption of communications through Internet or information changes or loss of it.

The user of the web is responsible for maintaining the security of their identifiers user for access to this or any other web service.


MINORS

The protection of personal data is essential, so in the event of that the user is under 14 years of age, the user may only provide her personal data with the prior consent of parents or guardians.

In no case will data of minors be managed of which there is no authorization and consent of parents or legal guardians.


UPDATES AND CHANGES IN THE PRIVACY POLICY

The owner of this website may modify this Privacy Policy based on of legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Agency for Data Protection, therefore advises Users to visit it periodically.


This security policy has been updated on September 23, 2021.

Cookies

The company uses cookies and tracking to improve and personalize its Website and / or measure its audience. Cookies are files that are stored on your computer's hard drive when you browse the Internet and, in particular, on our Website. A cookie is not used to collect your personal data without your knowledge, but to record information related to browsing the Website that can be read directly by The Company in your next visits and searches on the Website. We use tracking and analysis tools to measure digital information and our website, to obtain information about customers and to analyze the browsing experience to improve content and provide targeted ads.

By accessing third-party sites on our Website or by reading integration links or social networks, cookies can be created by the companies that disseminate these links. These third parties may use cookies in the framework of the services of the company (partners or other third parties that provide content or services available on the website of the company) and are responsible for the cookies they install and their conditions relating to cookies are the that apply. The company assumes no responsibility with respect to the use of cookies by third parties. For more information, it is recommended to check the cookies policy directly on these third-party sites in relation to your use of cookies

The owner of the website uses its own cookies that serve to facilitate the correct navigation on the website, as well as to ensure that the content thereof is loaded efficiently. Some of these cookies are, in addition, session cookies that is to say that they are temporary and expire and are automatically deleted when the user closes their browser.

Third-party cookies

Below are the entities other than the Owner that use cookies on the Website, as well as the purposes thereof:

Social network cookies: The Owner uses Facebook cookies so that the user can share Web content in the aforementioned social networks, or to facilitate the registration in the Web, so that with the data of the users they have facilitated social networks can directly fill in the fields of the registration form on the Web.

Cookies for the measurement of traffic in the Portals: the Owner uses Google Analitycs cookies to collect statistical data on the activity of users on the Website and, in this way, to improve the services provided to users. These cookies allow analyzing user traffic generating an anonymous user ID that is used to measure how many times a user visits the Site. It also records when it was the first and last time you visited the Web, when a session was terminated and the origin of the user.

CookiesPurpose
PHPSESSID PtcRouter_redirects cb-enabled ui_language Site cookies
doubleclick
__utma
__utmb
__utmc
__utmt
__utmv
__utmz
Analytical Cookies
Facebook Cookies social networks

Browser configuration

The Owner reminds its users that the use of cookies may be subject to acceptance during the installation or update of the browser used by them.

This acceptance may be revoked through the content and privacy configuration options available therein. The Owner recommends its users to consult the help of their browser or access the help web pages of the main browsers:

Firefox
Internet Explorer & nbsp;
Safari
Chrome

2. Purpose

The user data is gathered by Arena Experience, with the purpose of maintenance and enhancement of Arena Experience services, as well as to arrange the provision of commercial information about own services or from third parties, that could be in your interest.

3. Nature of gathered data

Information demanded in the contact form or by any other means of contact (telephone, email, etc.), is strictly required, in order to be able to deal with your request. Adding additional contact information is optional.